Return & Shipment Policy

Return & Shipment Policy

 Shipping Policy

At Mantasha, we ensure a smooth and reliable delivery experience for all our customers.

• Order Processing:
  Orders are processed within 1–2 business days after confirmation.

• Delivery Times:

  • Domestic: 3–7 business days.
  • International: 7–14 business days (subject to customs clearance).

• Shipping Charges:
  Shipping costs are calculated at checkout based on your location and the weight of the items.

• Tracking:
  Once your order is shipped, you’ll receive a tracking number to monitor its progress.

Return Policy

We want you to love what you buy. If you’re not satisfied, we offer a hassle-free return policy.

• Eligibility for Returns:

  • Returns are accepted within 14 days of receiving your order.
  • Items must be unused, undamaged, and in their original packaging.
  • Certain items, such as perishable goods, custom products, or sale items, may not be eligible for returns.

• How to Initiate a Return:

  1. Email us at mantashaofficial1@gmail.com with your order number and reason for return.
  2. Follow the instructions provided to ship the item back.
  3. Once the return is approved, we’ll process a refund or exchange.

 Refund Policy

• Refund Method:
  Refunds will be issued to the original payment method within 7 business days of return approval.

• Non-Refundable Items:

  • Gift cards.
  • Final sale or clearance items.

• Partial Refunds:
  If the returned item shows signs of use or damage, we may issue a partial refund.

 Exchange Policy

We offer exchanges for defective or incorrect items. To request an exchange:

• Contact us at mantashaofficial1@gmail.com within 14 days of delivery.
• Provide a photo and description of the issue.
• Ship the product back, and we’ll send a replacement at no additional cost.

Questions or Concerns?

If you have any questions about our return or shipping policies, don’t hesitate to reach out:

• Email: mantashaofficial1@gmail.com
• Phone: +923316510073

We’re here to ensure your shopping experience with Mantasha is nothing short of exceptional!